Managing the service and add-ons

On your server page, click "Stop FB" (or "Stop MP" for Marketplace) - a menu will pop up with options: 1 hour, 6 hours, 24 hours, 1 week, or "Resume now." Pick the duration you want - the software won't post during that time and will switch itself back on afterward. The pause sticks even if the server reboots, so the timer won't get reset.

The "Stop" menu maxes out at 1 week. For a month-long pause, just message support on Telegram (@BuzzPostil) or WhatsApp (+972 58-638-4995) and they'll set a long pause for you. Technically the system supports pauses of up to 30 days, but through the interface you can set a week at most on your own - anything longer is done by support on request.

Click "Start FB" or "Start MP" (or "Resume now" right in the pause menu). If the pause is still active, the system will ask you to confirm - that's a safeguard so you don't lift the timer by accident. The first post shows up about 5-15 minutes after you start it (and only if it's currently the software's working window).

No. A pause only stops publishing - the subscription and billing continue. To stop paying, cancel with the 'Cancel subscription' button on the 'Subscription' page: the program works until the end of the paid period and then stops.

Open the server page and click "Log in to Facebook." A window opens with your server's personal desktop (it's like TeamViewer) - Chrome will already be open there on facebook.com. Log out of the old account and log into the new one right in that window, just like in a regular browser. After that the software remembers the new account and posts from it.

There's no separate button - switching accounts goes through the same "Log in to Facebook" button. You just open that window, log out of the current account in the browser, and log in with the new one. The same path is also used to restore your login if the Facebook session drops.

On the main page of your dashboard click '+ Order program' - a short form opens: name, phone and program language. After you submit, a request is created and installation progress shows on the main page. One program works with one or two Facebook accounts; each additional program is ₪200 per month.

Yes, as long as the program isn't installed yet. While the request is 'pending', 'error' or 'rejected', you can cancel it with the button right in the request card. A program that's already running is cancelled on the 'Subscription' page with 'Cancel subscription'.

Cancel the subscription on the 'Subscription' page: the program works until the end of the paid period, stops, and is deleted with its settings 4 days later. If you need it deleted right away, message us on Telegram @BuzzPostil or WhatsApp +972 58-638-4995.

It's your own website with a catalog of your listings - it's included in the subscription at no extra cost. Listings appear on it automatically, and you change the design, contacts and description in 'My site' in your dashboard. If you like, you can connect your own domain - it's paid separately, at the domain price.

Yes, it's included: the catalog website is part of the subscription (₪249 for the first program, ₪200 for each additional one), with no separate fee. Only your own domain, if you want to connect one, is paid separately.

There's nothing to order: open 'My site' in your dashboard - that's where you turn the site on, see its link and set up the design and contacts. You can see an example at buzzpost.co.il/example-site.

You can do most things yourself: payment, card and cancellation on the 'Subscription' page, pausing on the program page. If something doesn't work or you need help, message us on Telegram @BuzzPostil or WhatsApp +972 58-638-4995.

Probably not. Even when the software is "running," it sleeps outside its posting window: for Facebook groups that's roughly 07:00-00:00, and for Marketplace it's at night, from 00:00 to 07:00. During off-hours the server page shows the status "Sleeping until …" - that's the normal schedule, not a malfunction and not a pause.